
Financial Policy*
Thank you for choosing Dr. Wiggins and his staff for your oral
and maxillofacial surgery care. We appreciate you
entrusting your care to us. The following is a summary of our
Financial Policy.
You Are Responsible for Your Bill
As the recipient of our services, you are responsible for the
charges associated with each of the services you receive
during the course of your treatment. You (or your parent or
guardian, if you are a minor), must pay for the services you
receive from our office. You may have insurance or financial
support from family members or friends who may pay all or a
portion of your bill, but you remain legally fully responsible for
your entire bill.
Payment for Our Services is Due on the Day You
Receive Services
Delay in payment increases clerical and administrative costs
forcing us to reflect these increases in our fees. Therefore,
payment is due on the day you receive services. If you do
not have insurance, the entire amount of your bill will be due
prior to your procedure on the day of your appointment.
We accept cash and personal checks. We also accept
Visa, MasterCard, American Express, and Discover. We
offer low interest financing plans** which are available to you
from outside financing sources. We are unable to finance
your treatment through our office. You cannot pay your bill
“over time” or “on account” through our office.
If You Have Insurance
If you have dental or medical insurance, we will assist you in
receiving the maximum allowable benefits available under
your insurance policies. We will file a claim for services on
your behalf, and in many cases we can receive some
payment directly from your insurance company. However,
you remain fully responsible for your entire bill, not your
insurance company.
We will collect your portion of the estimated bill on the day of
your appointment. We determine this amount by estimating
the services we believe you will receive and then estimating
the charges you will incur based upon information we have
about your insurance policy. Please keep in mind that this is
only an estimate. We cannot always determine the exact
services you will require. You may require additional
services (or fewer services), in which case your charges may
be greater or less than our estimate. Also, insurance
companies do not guarantee their estimates unless they are
in writing. In fact it is VERY common for pretreatment
estimates to be wrong. We can never be held responsible
for wrong pretreatment estimates, and we never guarantee
the final payment amount from your insurance company. If
we do not receive full payment for services on your behalf
from your insurance company after following claim
submission procedures, you will be responsible for the
remaining balance. If the insurance company pays more
than we expect for the treatment provided, you will be given a
check for the difference. Click here for more information.
Treatment Decisions
We feel strongly that treatment decisions must ultimately be
made by you taking into account the information given by
your surgeon. While insurance coverage may be
considered, it should not be the deciding factor in your
choice of treatment.
Care Credit
If you desire a payment plan, we will help you arrange
financing through Care Credit**. They offer several low
interest and no interest financing options**.
You may apply for financing by Internet, telephone, or mail. If
you apply over the Internet or by telephone, you will receive
immediate notification of your acceptance in most cases.
Feel Free to Ask Our Financial Coordinator Any
Questions You May Have.
Our financial coordinator will gladly answer your questions
regarding your bill and help you make financial arrangements.
* Financial policy subject to change without notice
** Financing subject to credit approval
*** May be more or less depending on the insurance company you use
Texas Oral and Facial Surgery, P. A.